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Referrals
Referring to Nexus Health Group
We make it easy for GPs, specialists, support coordinators and other health professionals to refer patients to our multidisciplinary team. Whether your patient needs physiotherapy, exercise physiology, occupational therapy or a combination of services, we provide timely appointments, thorough assessments, and regular progress updates back to you — so you stay informed at every step.
Partner With Us
Connected Care for Your Patients
Our team collaborates to provide personalised care focused on improving mobility, function, independence and overall wellbeing. We also accept self-referrals for patients who wish to access our services directly.
Who Can Refer
- General Practitioners (GPs)
- Medical specialists
- NDIS Support Coordinators
- Plan managers
- Home care package providers
- Case managers
- Allied health professionals
- Self-referral
Services Available for Referral:
- Physiotherapy
- Exercise Physiology
- Occupational Therapy
- Injury rehabilitation
- Functional Capacity Assessments
- Mobility and falls prevention
- Chronic condition management
- Home modifications and assistive technology
Referral Process
How to Refer a Patient
Our referral process is designed to be quick and straightforward. Most patients are contacted within 1–2 business days and seen within a week of referral.
01
Send Your Referral
Email your referral to Admin@nexushealthgroup.au or call 0484 592 762. Include the patient’s details, diagnosis, relevant medical history, funding type, and the service you’re referring for. We accept referrals in any format — a letter, completed referral form, or even a brief email with the key details.
02
We Contact the Patient
Our team reaches out to the patient within 1–2 business days to introduce ourselves, confirm their funding details, discuss their needs, and schedule their initial appointment at a time that works for them.
03
Assessment, Treatment & Feedback
We conduct a comprehensive assessment, develop a personalised treatment plan, and provide regular progress reports back to you as the referring professional. You’ll receive an initial assessment summary and ongoing updates so you can stay informed about your patient’s care.
What to Include in a Referral
Patient Details
Full name, date of birth, contact number and address.
Clinical Information
Diagnosis, relevant medical history, precautions, current medications, and any imaging or specialist reports.
Funding Type
NDIS (plan-managed/self-managed), DVA (Gold or White card), Medicare CDM plan, Support at Home, or Private.
Service Requested
Physiotherapy, exercise physiology, occupational therapy, or general allied health assessment. If unsure, we’re happy to discuss the best option for your patient.
How to Send a Referral
Email a Referral
Send referral documents securely to
Admin@nexushealthgroup.au
We accept referral letters, completed forms, and informal emails with key patient details.
Call Our Team
Discuss a referral or ask questions
0484 592 762
Our team can help you determine the best service for your patient and answer any funding questions.
We keep referring professionals informed on patient progress, treatment outcomes, and recommendations — ensuring you stay involved in your patient’s care journey.
Accepted Funding
Funding Pathways We Accept
We accept all major funding pathways, and our team can help confirm your patient’s eligibility and guide them through the process.
NDIS
Self-managed and plan-managed participants
DVA
Gold and White card holders
Medicare
CDM plan with GP referral
Support at Home
Home care packages
Private
Direct access with HICAPS rebates
Self-Referral
No referral needed for private
Ready to Refer a Patient?
Send your referral by email or give us a call — we’ll take care of the rest and keep you updated on your patient’s progress.
Nexus Health Group 